IP Command iQ

Posted on January 12th, 2016 by Bobby Tam

IPT_PostHeader_IBA-Analytics

Liege, Belgium – January 12th, 2016 – IP Command S.A.

A leading provider of high-performance, real-time communications  & collaboration applications for mission-critical environments today announced the certification and compatibility with IP Command iQ (developed with our partner IBA), a business intelligence application for unified dispatching communications. The product may be ordered through IP Command and is expected to be generally available in March, 2016 .

IP Command iQ is a powerful business intelligence tool that transforms dispatching communications information into business insight which increases productivity and efficiency while lowering costs.

The tool shows fine-grained detail of dispatching communications highlighting usage and patterns of individuals or entire teams as well as dispatcher voice lines, enabling measurement, reporting and resource allocation. The application automatically captures activity and presents it in easy-to-understand formats that can be customized for dispatching professionals as well as technology and compliance managers.

Benoit Dewonck, Head of Product Management for IP Command states: “As the post-crisis market structure evolves, our customers continue to seek competitive advantage and regulatory and behavioral risk mitigation in their information technology infrastructure. We feel that IP Command iQ is a great tool for this and will set the standard for business intelligence and compliance reporting in dispatching communications.”

As a secure web-based application, it is accessible from anywhere and from any device. The application can run on a dedicated or shared server as a virtualized application and will be available as an OVA file.

Application highlights include the ability to:

  • View data in charts, graphs or raw data grids
  • Create, save and schedule custom reports
  • Analyze and report on enterprise metrics
  • Drill down into report data for additional detail
  • Export raw data to enterprise applications

 

The IP Command T4 unified dispatching communications platform is the industry’s leading unified communications-based dispating console solution designed to optimize productivity for the dispatching enterprise’s most critical users. T4 also streamlines design, installation and support as it can be deployed as a highly available, scalable software application on the customer’s existing IT infrastructure. IP Command T4 is compatible with market leading UC platforms from Alcatel, Avaya, Cisco and Mitel.

This entry was posted on Tuesday, January 12th, 2016 at 5:19 pm and is filed under Uncategorized.

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